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Microsoft Dynamics 365 (CRM)

Stay closer to your customers to meet bottom-line goals

Marketing & Sales

Customer Service
Field Service
Project Operations

Benefits include:

It’s All About Relationships

Microsoft Dynamics 365 is a customer relationship platform that simplifies your business processes and connects customer data to understand your customer’s needs better. It is software that builds trust and loyalty to help gain customers-for-life.

Microsoft Dynamics 365 (CRM) | CBSI

Align Sales & Marketing

Close More Deals

Earn Customer Trust

Simplify the sales processes to close more deals

Connect with potential and existing customers at the right time and through their preferred channels.

Nurture customers by creating relevant messaging while adapting their preferences.

Create a seamless hand-off process to Sales with agreement on what qualifies as a lead.

Microsoft Dynamics 365 (CRM) | CBSI

Earn your customer’s
trust and business

Understand your customers’ journey to provide information at every step.

Enable customers to access apps from anywhere, anytime, any device.

Offer customers a simple, self-service portal to manage data efficiently

Microsoft Dynamics 365 (CRM) | CBSI
Microsoft Dynamics 365 (CRM) | CBSI

Dynamics 365 CRM

Helps you gain an edge over the competition by putting the customer at the center of your business, right where they belong.

Get sales and marketing on the same page

Connect with potential and existing customers at the right time and through their preferred channels.

Nurture customers by creating relevant messaging while adapting their preferences.

Create a seamless hand-off process to Sales with agreement on what qualifies as a lead.

Microsoft Dynamics 365 (CRM) | CBSI

Dynamics 365 CRM is an end-to-end platform that increases marketing ROI, drives sales results, and improves service delivery.

Marketing

Design interactions to elevate your customer’s experience with AI (Artificial Intelligence)

Sales

Empower your team with superior digital selling

Customer Service

ersonalize services to earn customers-for-life.

Field Service

Arm your team with tools to resolve issues proactively

Project Operations

Win more business, speed up project delivery, and boost profitability

Project Operations

Win more business, speed up project delivery, and boost profitability

Microsoft Dynamics 365 (CRM) | CBSI
Microsoft Dynamics 365 (CRM) | CBSI
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Let’s discuss AI-powered CRM software that helps you know what makes your customer tick.

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