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Exceptional People... Proven Solutions


Service Management Software

Microsoft Dynamics NAV Service Management makes it profitable for you to deliver superior customer service because you always have accurate, up-to-date information that enables you to control costs, organize service resources for maximum efficiency, and provide better service. NAV Service Management is a management solution that offers complete insight and organizations helping you manage a broad range of service related areas according to your particular needs.

Service Management Base Features & Functionalities:

  • Service Quotes, Orders, Invoices
  • Record labor, inventory used, and expenses used on a service order
  • Complete history of every item serviced
  • Daily Service Schedule Reports
  • Automatically generate recurring Service Orders
  • Generate Recurring Billing
  • Technician Availability, Certifications, and Service Zones
  • Job Scheduling
  • Planning & Dispatching
  • Contract Management with agreed response time, pricing, covered items, and warranty periods
  • Completely customizable to add custom fields, tables, menus, and processes specific to your business.
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