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Microsoft Dynamics NAV Service Management

Helping you establish long-term relationships with your customersone customer at a time.

Microsoft Dynamics NAV Service Management makes it profitable for you to deliver superior customer service because you always have accurate, up-to-date information that enables you to control costs, organize service resources for maximum efficiency, and provide better service. NAV Service Management is a management solution that offers complete insight and organization helping you manage a broad range of service related areas according to your particular needs.

Features & Functionalities 

  • Complete history of every item serviced
  • Customer Contracts
  • Customer's Equipment Ledger
  • Customer's Equipment Covered
  • Daily Service Schedule Reports
  • Enter new Service Orders
  • Automatically generate recurring Service Orders
  • Generate Recurring Billing 
  • Technician Availability, Certifications, and Service Zones
  • Job Scheduling 
  • Planning & Dispatching 
  • Service Contract Management 
  • Service Item Management 
  • Service Order Management 
  • Service Price Management
  • New custom fields and processes specific to your business to automate any service task using Microsoft Dynamics NAV's rapid development environment and CBSi's experienced programming team.

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