Microsoft
Dynamics NAV Service Management
Helping you establish long-term relationships with your customersone customer at a time.
Microsoft Dynamics NAV Service Management makes it
profitable for you to deliver superior customer service because you
always have accurate, up-to-date information that enables you to
control costs, organize service resources for maximum efficiency,
and provide better service. NAV Service Management is a management
solution that offers complete insight and organization helping you manage
a broad range of
service related areas according
to your particular needs.
Features & Functionalities
- Complete history of every item serviced
- Customer Contracts
- Customer's Equipment Ledger
- Customer's Equipment Covered
- Daily Service Schedule Reports
- Enter new Service Orders
- Automatically generate recurring Service Orders
- Generate Recurring Billing
- Technician Availability, Certifications, and Service
Zones
- Job Scheduling
- Planning & Dispatching
- Service Contract Management
- Service Item Management
- Service Order Management
- Service Price Management
- New custom fields and processes specific to your
business to automate any service task using Microsoft Dynamics NAV's rapid
development environment and CBSi's experienced programming team.
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